Shinola

  • Watch and Jewelry Artisan- Retail Store

    Job Locations US-NY-New York
    Posted Date 3 weeks ago(3 weeks ago)
    Job ID
    2018-2265
    # of Openings
    1
    Category
    Retail
    Company
    Shinola
  • Overview

    The watch and jewelry artisan for our retail stores helps provide an unparallel guest experience by providing on-site watch battery repairs, jewelry engraving, and leather debossing.  

    Responsibilities

    • Replace watch batteries and perform quality testing.
    • Work with engraving machines to position jewelry and navigate software to enter the correct settings and characters to engrave.
    • Utilize debossing machines to personalize journals and leather products.
    • Learn repair and quality control best practices, and when applicable, raise issues and suggested course of action.
    • Ensure that orders are processed in a timely manner and tracked accurately.
    • Operate all machines with little assistance, following the recommended safety precautions.
    • Perform daily cleaning/maintenance on the machines.
    • Troubleshoot the machines and perform light repairs where possible. Coordinate higher level maintenance as needed.
    • Plan/replenish supplies in a timely manner.
    • Maintain all departmental standards for timeliness and quality.
    • Multi-task and work overtime as needed.
    • Commit to and uphold a high level of quality in all repair and personalized orders.

    Qualifications

    • High School diploma or equivalent required.
    • Ability to see details at close range. Able to notice tiny defects: scratches, spots, rust, lint, hair, tarnished metal, dents, deformations, marks on pieces the size of a quarter or smaller.
    • Ability to learn and operate various machines including engraving, watch repair, and debossing machines.
    • Previous experience in the watch industry and/or engraving jewelry a plus.

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